Archive for September 16, 2014
More than 60% of Americans prefer over-the-phone customer service. This means that whether you want to improve your current customer service model or completely revamp it, business telephone answering services are able to help. Small business answering services are beneficial in a variety of ways, as they will drastically improve your customer service capabilities.
- All customer inquiries are handled. One of the main reasons to utilize professional answering services is that they will handle all customer questions and complaints. This means that whether a customer had a bad experience with your product or has a simple question that must be answered, a live telephone service will offer this assistance. This is beneficial because it makes your customers feel more valued, and when this happens, p